Join America Back to Work, a weekly podcast, video, and blog series that covers timely and relevant topics affecting the labor market and workforce with industry experts. The series includes recruiting, hiring, retention, employee satisfaction, customer service, background screenings, and more.

America Back to Work: Sheri Bender, Pulse HR Solutions
What You Need to Know About Fixing Workplace Culture
This week on the America Back to Work podcast, host Arnette Heintze sits down with Sheri Bender, the founder of Pulse HR Solutions, and an adjunct faculty member at James Madison University. Sheri shares her rich experience in both teaching and practicing HR, discussing how she splits her time between consulting and curriculum design. The conversation delves into various aspects of HR, including trends in remote work, AI, workplace culture, and practical strategies for improving organizational health.
Key Takeaways:
- Insight into the ongoing trends of remote vs. hybrid work and the implications of AI in HR.
- Overview of HR audits and DEI assessments and their comprehensive nature.
- Diagnosing and solving cultural issues within organizations.
- Practical advice on mediation, mentorship, and fostering open communication to prevent and resolve workplace conflicts.
- Sheri’s recommendations for enhancing workplace culture.
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About America Back to Work
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S2Verify is one of the leading, privately held, pre-employment background screening companies in the United States.
Arnette Heintze is Co-Founder and Chief Strategy Officer at S2Verify. Before establishing S2Verify, Arnette spent more than three decades working at the highest levels of federal, state, and local law enforcement.
He served more than 20 years in the United States Secret Service as a special agent and senior executive where he planned, designed, and implemented security strategies to protect U.S. Presidents, world leaders, events of national significance, and our nation’s most sensitive assets, including financial infrastructure.
After retiring from the Secret Service, Arnette focused on building growth and performance of innovative start-ups and SMBs. In 2004, he established Hillard Heintze, a globally recognized strategic security risk management and investigations firm. In 2009, along with Bill Whitford and Jim Zimbardi, Arnette established S2Verify with an approach and methodology that delivers fast, accurate, compliant, and affordable background screening insights crucial to better managing insider risks, threats, and vulnerabilities.