America Back to Work: Mitch Lippman

Effective Communication and Culture Building In Hybrid Environments

In this week’s episode of America Back to Work, host Arnette Heintze welcomes Mitch Lippman, an executive coach and founder of the Mitch Lippman Group.

Together, they explore the evolving dynamics of the workplace, focusing on the benefits and challenges of hybrid and remote work, leadership strategies, and the importance of maintaining company culture.

Key Points Discussed

  • The benefits of remote and hybrid work.
  • Engaging employees and navigating changes collaboratively.
  • Differences in culture building in remote, hybrid, and in-person environments.
  • Frequent, simple conversations over scheduled meetings for cultural issues and feedback.
  • Importance of clear and empathetic communication from leadership.
  • Empathetic truth-telling to understand employees’ perspectives.
  • Challenges with multitasking and work-life balance in remote settings.

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    About America Back to Work

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    S2Verify is one of the leading, privately held, pre-employment background screening companies in the United States. 

    Arnette Heintze is Co-Founder and Chief Strategy Officer at S2Verify. Before establishing S2Verify, Arnette spent more than three decades working at the highest levels of federal, state, and local law enforcement. 

    He served more than 20 years in the United States Secret Service as a special agent and senior executive where he planned, designed, and implemented security strategies to protect U.S. Presidents, world leaders, events of national significance, and our nation’s most sensitive assets, including financial infrastructure.  

    After retiring from the Secret Service, Arnette focused on building growth and performance of innovative start-ups and SMBs. In 2004, he established Hillard Heintze, a globally recognized strategic security risk management and investigations firm. In 2009, along with Bill Whitford and Jim Zimbardi, Arnette established S2Verify with an approach and methodology that delivers fast, accurate, compliant, and affordable background screening insights crucial to better managing insider risks, threats, and vulnerabilities.  

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