Join America Back to Work, a weekly podcast, video, and blog series that covers timely and relevant topics affecting the labor market and workforce with industry experts. The series includes recruiting, hiring, retention, employee satisfaction, customer service, background screenings, and more.

America Back to Work: Michael Potvin, Scorched Talent
The Truth About Bad Behavior in Recruiting
This week on America Back to Work, we’re joined by the highly respected HR leader Michael Potvin. With a career spanning multiple top-tier corporations like Siemens, GM, and Deloitte, Michael brings significant insights into the recruiting landscape. He sits down with our host, Arnette Heintze, and shares his thoughts on recruiting challenges, discusses the broken processes in many recruitment frameworks, and underscores the importance of adapting to modern recruitment needs.
Key Topics Discussed:
- Recruitment’s alignment with HR and the necessity for recruiters to be incentivized like salespeople.
- Importance of understanding and modernizing the recruitment process.
- Removing unconscious biases and streamlining the selection process.
- Factors contributing to burnout, such as mismanagement and unrealistic workloads.
- The prevalence of ghosting candidates and the need for better professional maturity among recruiters.
- Utilizing technology effectively without becoming overly reliant on it.
- Adjusting recruitment practices to handle industry-specific needs and trends.
- Adopting a marketing strategy for recruitment.
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About America Back to Work
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S2Verify is one of the leading, privately held, pre-employment background screening companies in the United States.
Arnette Heintze is Co-Founder and Chief Strategy Officer at S2Verify. Before establishing S2Verify, Arnette spent more than three decades working at the highest levels of federal, state, and local law enforcement.
He served more than 20 years in the United States Secret Service as a special agent and senior executive where he planned, designed, and implemented security strategies to protect U.S. Presidents, world leaders, events of national significance, and our nation’s most sensitive assets, including financial infrastructure.
After retiring from the Secret Service, Arnette focused on building growth and performance of innovative start-ups and SMBs. In 2004, he established Hillard Heintze, a globally recognized strategic security risk management and investigations firm. In 2009, along with Bill Whitford and Jim Zimbardi, Arnette established S2Verify with an approach and methodology that delivers fast, accurate, compliant, and affordable background screening insights crucial to better managing insider risks, threats, and vulnerabilities.