Join America Back to Work, a weekly podcast, video, and blog series that covers timely and relevant topics affecting the labor market and workforce with industry experts. The series includes recruiting, hiring, retention, employee satisfaction, customer service, background screenings, and more.
America Back to Work: Josh Millet, Criteria
Harnessing the Science of Hiring
In this week’s episode of America Back to Work, host Arnette Heintze talks about transforming the hiring process through scientific assessments with Josh Millet, co-founder of Criteria. They discuss the limitations of traditional hiring methods and how technology can enhance efficiency and diversity in recruitment.
Key Points Discussed
- The Problem with Traditional Hiring: This is a discussion on the inadequacies of relying heavily on resumes and unstructured interviews, which often fail to predict job performance effectively.
- Validation of Hiring Assessments: Josh explains how Criteria validate assessments to ensure they predict important outcomes such as employee retention and productivity.
- Skills-Based Hiring: The shift towards skills-based hiring is more effective than traditional credential-focused approaches.
- Cultural Fit vs. Cultural Add: Josh advocates for rethinking ‘cultural fit’ to focus more on what diverse perspectives a candidate can bring to a team rather than merely fitting into the existing company culture.
- Improving Candidate Experience: How technology, such as game-based assessments, can enhance the candidate experience and maintain interest in the company among non-hired candidates.
- The Role of Technology in Modern Hiring: This section focuses on how data-driven approaches and technological advancements can provide a competitive edge in the hiring process.
Interesting Quotes
- “We started Criteria with the goal to make hiring not just a gut-driven decision but a science-driven one.”
- “Skills-based hiring allows us to focus on what candidates can do, not just what their resumes say they’ve done.”
- “We encourage companies to think of ‘cultural add’ instead of ‘cultural fit.'”
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S2Verify is one of the leading, privately held, pre-employment background screening companies in the United States.
Arnette Heintze is co-founder and chief strategy officer at S2Verify. Before establishing S2Verify, Arnette spent more than three decades working at the highest levels of federal, state, and local law enforcement.
He served more than 20 years in the United States Secret Service as a special agent and senior executive where he planned, designed, and implemented security strategies to protect U.S. Presidents, world leaders, events of national significance, and our nation’s most sensitive assets, including financial infrastructure.
After retiring from the Secret Service, Arnette focused on building the growth and performance of innovative start-ups and SMBs. In 2004, he established Hillard Heintze, a globally recognized strategic security risk management and investigations firm.
In 2009, along with Bill Whitford and Jim Zimbardi, Arnette established S2 Verify with an approach and methodology that delivers fast, accurate, compliant, and affordable background screening insights crucial to better managing insider risks, threats, and vulnerabilities.