Join America Back to Work, a weekly podcast, video, and blog series that covers timely and relevant topics affecting the labor market and workforce with industry experts. The series includes recruiting, hiring, retention, employee satisfaction, customer service, background screenings, and more.
America Back to Work: Cindy Schuler, IntegriStar HR
Creating Generational Collaboration in the Workplace
In this week’s episode of America Back to Work, host Arnett Heintze interviews Cindy Shuler, a seasoned HR veteran who leads the consulting practice at IntegriStar.
Cindy brings over 20 years of human resources and talent management expertise, with a particular passion for fostering generational collaboration.
The conversation starts with Cindy providing an overview of her career, followed by a deep dive into the prevalent issue of ageism in the workplace. Cindy discusses signs of age discrimination, especially in recruitment and management, and offers practical advice for companies to promote an inclusive and compliant environment.
They explore the stereotypes associated with various workforce generations—Boomers, Gen X, Millennials, and Gen Z—debunking myths and highlighting the unique strengths each brings to the table. Cindy emphasizes the importance of professional development, unbiased recruiting, and the need for knowledge transfer between generations.
The episode touches on how organizations can encourage a culture of collaboration, acceptance, and inclusion across different age groups, stressing the importance of diverse teams for success. Cindy’s insights provide invaluable guidance for HR professionals and companies aiming to create harmonious and productive multigenerational workplaces.
Key Topics Discussed
- Understanding and combating ageism in the workplace
- Practical steps for creating an inclusive environment for all age groups
- Stereotypes and misconceptions about Boomers, Gen X, Millennials, and Gen Z
- Strategies for effective knowledge transfer between generations
- The importance of diverse teams and perspectives
- Encouraging senior leaders to embrace change and younger generations
Quotable Moments
- Cindy Shuler: “It’s all about education. Each generation needs to understand what makes the other generations tick.”
- Cindy Shuler: “Diverse perspectives are always better. It is a proven fact that diverse teams outperform homogeneous teams.”
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S2Verify is one of the leading, privately held, pre-employment background screening companies in the United States.
Arnette Heintze is co-founder and chief strategy officer at S2Verify. Before establishing S2Verify, Arnette spent more than three decades working at the highest levels of federal, state, and local law enforcement.
He served more than 20 years in the United States Secret Service as a special agent and senior executive,—oØ where he planned, designed, and implemented security strategies to protect U.S. Presidents, world leaders, events of national significance, and our nation’s most sensitive assets, including financial infrastructure.
After retiring from the Secret Service, Arnette focused on building the growth and performance of innovative start-ups and SMBs. In 2004, he established Hillard Heintze, a globally recognized strategic security risk management and investigations firm.
In 2009, along with Bill Whitford and Jim Zimbardi, Arnette established S2 Verify with an approach and methodology that delivers fast, accurate, compliant, and affordable background screening insights crucial to better managing insider risks, threats, and vulnerabilities.