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America Back to Work: Brad Eddy, HelloFresh
HR and Employee Relations in Today’s Workplace
In this episode of America Back to Work, Arnette Heintze welcomes HR expert Brad Eddy of BHRadley to discuss the evolving landscape of employee relations in a post-pandemic world. Brad shares his journey from discovering HR by chance to building a reputation as a trusted advisor for businesses ranging from startups to global organizations. The conversation dives deep into approaches for navigating employee relations, best practices for conflict management, and how the workplace continues to change.
Key Topics & Highlights:
- Defining Employee Relations: Brad breaks down the crucial differences between HR business partners and Employee Relations (ER), noting ER’s essential role in risk management, policy creation, proactive communication, and leveraging data to improve the employee experience.
- When to Invest in Employee Relations: Advice on when organizations should bring in dedicated ER resources, typically as they grow in complexity, face an uptick in workplace issues, or as legal and compliance needs intensify.
- Best Practices for Conflict Management: Early intervention, open communication, active listening, fast feedback, and the importance of documentation are all highlighted as vital tools for leaders.
- Building Trust & Credibility: Advice for maintaining employee trust includes transparent communication, consistency between words and actions, career development opportunities, and investing in employee growth.
- Future Trends in Employee Relations: Brad predicts a sustained presence of hybrid work, expanding mental health and well-being resources, increasing use of AI and data analytics, and ongoing changes in legal requirements.
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About America Back to Work
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S2Verify is one of the leading, privately held, pre-employment background screening companies in the United States.
Arnette Heintze is Co-Founder and Chief Strategy Officer at S2Verify. Before establishing S2Verify, Arnette spent more than three decades working at the highest levels of federal, state, and local law enforcement.
He served more than 20 years in the United States Secret Service as a special agent and senior executive where he planned, designed, and implemented security strategies to protect U.S. Presidents, world leaders, events of national significance, and our nation’s most sensitive assets, including financial infrastructure.
After retiring from the Secret Service, Arnette focused on building growth and performance of innovative start-ups and SMBs. In 2004, he established Hillard Heintze, a globally recognized strategic security risk management and investigations firm. In 2009, along with Bill Whitford and Jim Zimbardi, Arnette established S2Verify with an approach and methodology that delivers fast, accurate, compliant, and affordable background screening insights crucial to better managing insider risks, threats, and vulnerabilities.