How Vitamix Reduced Time-to-Hire With Background Checks

Vitamix Reduces Time-to-Hire for Critical Roles with S2Verify

Since 1921, Vitamix has helped improve people’s health and well-being by making it easy, fun, and delicious for everyone to live healthier lives. Today, Vitamix stands out as one of the most trusted brands in high-performance blending technology for homes and businesses.

The company has been based in Olmsted Township, Ohio, since 1948 and employs between 800 – 900 people at any given time, most out of its Northeast Ohio headquarters and manufacturing facilities.

In 2016, Vitamix switched to S2Verify for professional background checks in order to improve turnaround times, get access to responsive customer service, and bring more tech-enabled efficiency to the entire screening process.

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Screening Challenges Before Switching to S2Verify

Losing Out on Top Talent

Before switching to S2Verify, Vitamix was running into trouble with slow turnaround times on screenings, which stalled their overall time-to-hire for critical operations roles. Consequently, they lost out on top talent to competitors and struggled to meet hiring goals.

Manual Processes Hurting the Candidate Experience

The previous background screening provider for Vitamix required too much manual data entry for forms and searches, not only resulting in slower return times (often over two weeks), but also in a clunky, less-than-ideal candidate experience.

Limited Customer Support

Vitamix conducts a wide range of screenings dependent on role, sometimes including tricky drug screenings. With their previous provider, they weren’t getting the support needed to get the more difficult screenings over the finish line and on time.

“With our operations teams, we need to be able to hire within days of an offer so we don’t lose them to another organization.

Using S2Verify has been much more efficient. We’ve been able to turn around searches much more quickly, which has allowed us to bring people onboard much more quickly.”

— Alison Hines, recruiting manager

Tailored Solutions

Faster-Than-Average Turnaround Times

While most background screening services get results back in 48 hours to five business days, S2Verify provides faster-than-average 12-24 hour delivery times to help Vitamix keep top candidates engaged and stay competitive in today’s hiring market.

Tech-Enabled Efficiency

By integrating with their Applicant Tracking System, automating manual screening tasks, and offering mobile-first solutions, S2Verify helps Vitamix improve screening workflows, accuracy of results (fewer people touching requests and results = less room for human error), and return times.

Award-Winning Customer Service

Vitamix is able to provide a better candidate experience and meet hiring goals thanks to S2Verify’s award-winning customer service team, which provides timely, targeted solutions for their unique screening challenges and minimizes roadblocks to hiring.

Partner Spotlight

Sometimes, switching to a new service or technology provider can be difficult and take time, resulting in unforeseen costs, lowered productivity, and–in the context of background screening—a diminished candidate experience. But, for Vitamix, switching to S2Verify from their previous provider was simple, straightforward, and quick—with minimal disruption to the hiring process.

S2Verify guarantees all customers this kind of seamless transition via its industry-leading levels of customization, which ensure that the customer’s systems and workflows integrate seamlessly with S2Verify through responsive, thorough customer support from day one.

“It was very easy to switch. There were no obstacles. We are still hiring at the same level as previously, now with a quicker time-to-start.”