Join America Back to Work, a weekly podcast, video, and blog series that covers timely and relevant topics affecting the labor market and workforce with industry experts. The series includes recruiting, hiring, retention, employee satisfaction, customer service, background screenings, and more.
Building a Modern Human Resources Team
Building a modern HR team is a hot new trend for managers to consider, especially as we encounter five generations in the workforce.
To capitalize on this trend, HR leaders must carefully balance the headcount between generalists and specialists, considering their organization’s size and budget.
Understanding Modern HR Team Roles
HR generalists are versatile professionals with experience across several HR disciplines, including recruitment, employee relations, and payroll processing. They are valuable for smaller organizations that require multi-faceted support but may need more resources to hire specialists for each HR category.
Conversely, specialists possess deep expertise in one specific area, such as benefits administration or talent acquisition. Larger, well-resourced companies often benefit from having specialists who can bring a higher level of knowledge and efficiency to their specific domain.
Balancing Generalists and Specialists
Having a few HR generalists can be more cost-effective and practical for smaller companies. These professionals can handle various tasks, ensuring that all HR needs are met without needing a larger team.
However, as organizations grow, the complexity of HR tasks also increases. At this stage, introducing HR specialists becomes beneficial. Specialists can focus on specific areas, providing more in-depth expertise and allowing the organization to address complex issues more effectively.
Using Fractional Support
Fractional support can be an excellent solution for smaller companies needing temporary expertise. For example, if a company needs to implement a new salary structure, hiring a consultant or freelance HR professional can provide the necessary knowledge without a long-term commitment. This approach allows organizations to tackle specific projects efficiently while keeping costs manageable.
However, relying solely on outsourced HR talent is not advisable in the long term. According to HR consultant Jessica Gomez, there comes a point where an organization requires a full-time internal resource. Internal HR professionals are essential for handling ongoing employee relations issues and day-to-day HR tasks that need a consistent presence. They are integral to maintaining a stable and supportive work environment.
Building the Right Team
Organizations should assess their current and future needs to build an effective and modern HR team. Smaller companies might start with one or two HR generalists who can manage various tasks. As the company grows, introducing specialists can help address more complex needs.
Additionally, considering fractional support for specific projects can provide the flexibility and expertise required without overburdening the budget.
Maintaining a Balanced Approach
A balanced approach to building a modern HR team involves regularly assessing the company’s HR needs and adjusting the team structure accordingly. Regular evaluations can help determine whether the current mix of generalists and specialists meets the organization’s needs.
This approach ensures that the modern HR team remains agile and responsive to changing business demands.
Enhancing HR Efficiency
Effective HR management is about having the right team and leveraging the right tools and technologies. Implementing HR software and systems can streamline HR processes, improve data management, and enhance efficiency. These tools can help HR teams focus on strategic initiatives rather than bogged down with administrative tasks.
Fostering a Positive Work Culture
HR teams play a crucial role in shaping and maintaining the company culture. HR can create a positive and productive work environment by fostering open communication, providing continuous learning opportunities, and promoting a healthy work-life balance. Regular training and development programs can help employees grow professionally and stay engaged.
Building a Modern HR Team
Building a modern HR team requires a strategic approach that balances generalists and specialists, uses fractional support when necessary, and leverages technology to enhance efficiency.
By regularly assessing HR needs and maintaining a flexible team structure, organizations can ensure they are well-equipped to handle the complexities of HR management and create a supportive and thriving workplace culture.