Join America Back to Work, a weekly podcast, video, and blog series that covers timely and relevant topics affecting the labor market and workforce with industry experts. The series includes recruiting, hiring, retention, employee satisfaction, customer service, background screenings, and more.
The Best Background Check Service for Hiring Security Guards
When hiring any new employee in any industry, running a background check is generally a good idea, but it’s an especially good idea when hiring security guards. After all, you hire a security guard to protect the people and property you put in their care, and a background check ensures they’re fit for the job.
Most states require a background check before a guard can be issued state credentials to perform their duties. These checks generally look into criminal history and stop there, but if you want to ensure you’re hiring the right person for the job—and reduce the risks associated with making a bad hire—then you’re going to need something more heavy duty. You’re going to need a background screening service that offers a wider variety of screenings backed by quality customer support.
S2Verify: Screenings for Security Guards
Take S2Verify, for example. S2Verify background screening service is designed to protect an organization’s operational, financial, and reputational well-being through a comprehensive suite of screenings (and boasts an award-winning customer support team to back it up).
To help companies manage risk and maintain workplace safety when hiring security guards, we offer the following types of screenings:
- Social security number trace to confirm past address history.
- National criminal file search to parse through criminal data from local, state, and federal repositories–including the Sex Offender Registry and government watch lists.
- Sex offender criminal search to get more detailed information from public and tribal registries not included in the national criminal file search.
- County criminal/other public records search to get county-level access to information regarding felony and misdemeanor convictions, arrests, and/or pending cases.
- Statewide criminal/public records search to get state-level access to conviction records.
- Federal criminal/public records search to get access to federal-level crimes, including kidnapping, drug trafficking, bank robbery, embezzlement, counterfeiting, and other “white collar” crimes. Crimes involving the crossing of state borders should also be included.
- Driving records and motor vehicle records search for applicants that will operate a motor vehicle, including a company car or forklift.
- Employment verification to confirm a candidate’s references and work history.
- Education verification to validate a candidate’s degree or GED earned from an accredited institution.
- Credit report to get insight into a potential hire’s financial distress that might indicate risk of theft or fraud.
- Professional license verification checks a candidate’s credentials for roles that require a license to practice the profession.
- Drug screening services make it easy for candidates to schedule and complete a drug test at an official collection site.
- International screening services and consultations to help you hire top talent from across the world and navigate variable international hiring/employment laws.
This expansive list of screenings confirms (twice over) that candidates were honest on their resumes and double-checks that they didn’t lie about their qualifications. It also serves as a shield that protects organizations from lawsuits (when a company hires a convicted criminal, even if they didn’t know, they could be sued if something happens) and ensures that insurance claims stay viable. For example, a company can’t file a claim for stolen property if one of its guards has been convicted of theft in the past.
S2Verify Customer Service for Screening Security Guards
Most employee background check services get results in 48 hours to five business days, but not all. S2Verify can provide faster-than-average 12-24 hour delivery times.
That number is only made possible by our best-in-class customer service team. In addition to a comprehensive suite of services, tools, and data, we boast an award-winning customer support team to ensure that our product never slows our clients down.
Since 2016, LiveHelpNow, an industry leader in support and call centers, named S2Verify to their list of superior customer service providers in employment screening. Their rankings are based on data provided daily to client dashboards. Graded against a 12-point system informed by 50 different criteria, “challenge winners are truly the best customer service providers in their field,” said LiveHelpNow in their release of the results.
Support at S2Verify is not outsourced like most. Our customer support team is headquartered in the U.S. Our agents are trained in-house to ensure our customers get responsive, high-quality service when needed. Plus, we offer comprehensive support articles and resources for self-service help in a pinch.
Additionally, S2Verify is accredited by the Professional Background Screening Association (PBSA) for its commitment to excellence in information security, compliance, client education, researcher & data standards, verification services, and business practices. In other words, we’re recognized by the PBSA for the accuracy and thoroughness of our background checks.